Sunday, 27 April 2014

TIC action/inaction

The email following has been sent .

Their answers are awaited

From: Geoff Dellow
Date: 27 April 2014 11:03:34 GMT+01:00
To: Janette Jenkinson
Cc: Ulverston Town Council , James Airey , Mark Wilson , Judy PICKTHALL , Norman Bishop-Rowe , Helen Irving

Subject: The Ulverston Tourist information Centre

Having received the answer from Conway

It is clearly up to you, the District councillors  and the UTC to do something about this situation.

Ulverston has officially lost /on the verge of loosing it's TIC through your ( all the local councillors) -inaction.

Back in 2010 we had a team of about twenty people wanting to run the TIC as Grange does but this was not supported by the UTC.

Then you were assuring us that everything was going to be alright.

What are you going to do about it now?

On 24 Apr 2014, at 20:37, Janette Jenkinson wrote:

Hi Mr. Dellow

Please find attached a response from SLDC Chief Executive. Sorry I have not responded sooner but I have been attending a planning meeting. 


Janette J


Begin forwarded message:
From: "Conway, Lawrence" <>
Date: 24 April 2014 11:05:03 BST
To: "Jenkinson, Janette" <>
Cc: "''" <>,  "Maguire, Jim" <>
Subject: RE: Please note
Dear Janette

Thank you for highlighting this to me.

Mr Dellow is incorrect about staff refusing to help.

From what I can ascertain from speaking to staff this morning, nothing is any different from how its been for some time.

A few months ago the sign outside that said TIC was covered up so that there was no doubt that it wasn’t a TIC, following an abusive episode from one member of the public.

When SLDC ceased providing all TIC services across the district some years ago, and provided what I think was 3 years of tapered funding for any group that wished to take them on, the staff at the CORO have continued informally giving information out about local sights, events and local hotels, because no local community group had taken on the responsibility for providing Tourist Information, as they have done elsewhere.

It would appear on the surface that there has been an acceptance by others, and SLDC allowing it to continue, that staff in the booking office doing all this informally would be adequate. They still use the leaflets they have in stock, but they have no ability to book accommodation or provide other tourist related services, and this informal service is all down to the staffs dedication to providing the best they can in the circumstances. It’s a booking office for the Coro.

In my view, it needs local direction and support. We can maybe help facilitate.

There is no evident intent to reverse the original decision. It was clearly felt the community that most benefits, e.g. the local businesses, should provide the service they feel they need. I can put you in touch with other community or business providers if required.

Best wishes


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